Together with Dr Vlad Milovic—our Specialist Plastic Surgeon—our team is proud to provide patients with trusted advice and assistance, within the boundaries of our qualifications. As a practice, we are well known for our friendly, professional and personalised approach. Continue reading for more information about our practice, and please reach out to us with any questions.
- Practice Philosophy
- Practice Director
- Dr Vlad Milovic
- Reception and Patient Administration
- Accredited Surgical Facilities
- Anaesthetists
Practice Philosophy
“Once I take on a patient under my care, that patient can expect to be treated as an individual and not as a number. It is a great responsibility as a patient’s overall wellbeing, health and safety is paramount in my mind. I don’t want to scare people off from having surgery, but I want them to be well informed and to understand that cosmetic surgery is not a commodity, like a car or TV. It is elective and should be carefully considered,” says Dr Milovic.
On patient service and aftercare, Dr Milovic says:
“I expect my staff to provide best-practice service towards my patients. My patient can expect me to care for them after surgery until they heal, i.e. once I am satisfied that further care is not required, and as long as they also feel they no longer need my attention. When that is will be determined by their recovery and individual needs. Of course, I am always interested when patients look me up some years later and tell me how they are doing since surgery.”
Practice Director – Sonja
Sonja has managed Dr Milovic’s practice since 2008, and continues to work closely with Dr Milovic.
Together with Dr Milovic, she is passionate about providing patients with the best possible treatment and care in a friendly, private and professional setting.
Sonja is responsible for overseeing all business and administrative aspects of Dr Milovic’s practice, as well as managing the policies and procedures.
Sonja has a strong background in tax and business law, as well as health administration law in private practice, having completed a Bachelor of Behavioural Science (Psychology) and Bachelor of Arts/Law with Honours. She has had over 15 years experience in the business and legal industry, having worked previously as a Senior Tax Consultant at global professional services firms Arthur Andersen and Ernst & Young and as Executive Officer in the Australian Tax Office. Sonja also worked as Secretariat for the National Tax Liaison Group and drafted tax policies and law in the Business Tax Reform Project.
Dr Milovic and Sonja have been married for 19 years. They have two children and a dog called ‘Odie.’ As a family, they enjoy fishing, traveling, reading books, performing philanthropic work and watching old movies.
Dr Vlad Milovic – Melbourne Practice
In 2016, Dr Milovic expanded his well established specialist plastic & cosmetic surgery practice to Epworth Hawthorn, located in the leafy inner Eastern suburb of Hawthorn.
Our Melbourne practice has been warmly welcomed by the Epworth group and has found its home among the Specialist suites.
High-standard clinical care is of the utmost importance to Dr Milovic, and Epworth Hawthorn is well reputed for its friendly and professional patient care.
Epworth Hawthorn offers Dr Milovic’s patients boutique accommodation on site, conveniently located just minutes from the Melbourne CBD, and only a few steps from public transport including Hawthorn train station, tram on Burwood Rd and buses. Ample parking can be found around the building on Burwood Rd, as well as onsite.
With eight private hotel type suites (with large ensuite) and all with natural light, Epworth Hawthorn patients are cared for in comfort and style. Each suite has a flat screen TV, mini fridge, wi-fi, ensuite, telephone, guest/visitor lounge, A/C and heating.
Dr Milovic previously worked at Southern Health at Dandenong and Monash hospitals, and is pleased to return to his Australian hometown of Melbourne to look after plastic and cosmetic surgery patients, from pre-operative planning to post-operative care.
Reception & Patient Administration
In keeping with our commitment to providing a personalised experience for each patient, Dr Milovic has kept his professional team of clinical and administrative staff deliberately small. Staff has been carefully selected based on their qualifications, excellence, experience, compassion and commitment to patient care.
Each member of our team possesses the training, skills and compassionate attitude necessary to guide our patients through the pre- and post-surgical parts of their visit. If questions should arise about finances, aftercare instructions or the specifics of your procedure, we encourage you to direct these inquiries to our friendly team.
Accredited Surgical Facilities
As a Member of the Australian Society of Plastic Surgeons (ASPS) and other professional plastic surgery organisations, Dr Milovic is fully committed to performing all plastic and cosmetic surgery procedures which require sedation or general anaesthesia in accredited hospitals and day surgery centres.
Whilst your costs do go up if you have cosmetic surgery at an accredited facility rather than in surgeon’s rooms, note that an accredited hospital or day surgery centre is required to comply with best-practice Australian surgical standards:
- The anaesthesia used is safe
- The anaesthesia is administered by a qualified anaesthetist
- In-depth clinical and administrative policies and procedures are in place to encourage patient safety infection control, sterile supply and clinical waste management minimum quality and audit requirements (e.g. medicines checked for expiry dates and kept at correct temperatures)
- Staff credentials are up to date (i.e. that they are appropriately qualified, are registered with AHPRA and satisfy CPD requirements each year)
- Building and facility safety measures are up to date (e.g. fire protection and resuscitation equipment is present and working properly)
An accredited facility must undergo strict assessment by an external auditor to ensure that all invasive plastic or cosmetic surgery procedures and aftercare are performed safely and at the highest possible standard, i.e. Australian Day Surgery Council, ISO or Australian Council of Healthcare Standards (ACHS) standards.
Dr Milovic chooses to operate, and has admitting rights, at the following accredited facilities:
- Epworth Freemasons, East Melbourne VIC
- Epworth Richmond, Richmond VIC
- Epworth Hawthorn, Hawthorn VIC
- Vermont Private Hospital, Vermont South VIC
Should you have any questions or require further information about accredited hospitals and day surgery centres, please refer to the ACHS website.
Anaesthetists
The anaesthetists with whom Dr Milovic works are all qualified, experienced specialists. All are Fellows of the Australia and New Zealand College of Anaesthetists (ANZCA), which is one of Australia’s largest specialist medical colleges. The ANZCA is to anaesthetists what the Royal Australasian College of Surgeons (RACS) is to specialist surgeons like Dr Milovic. For more information about ANZCA, please visit www.anzca.edu.au.
To read more about Anaesthesia in general, please visit the Patient Resources page on the ANZCA website.